ERROR – CHILLY GOAT

ERROR CODES – CHILLY GOAT

ERROR CODES – CHILLY GOAT

 Message

 Meaning

 Action Required

E03

Water Flow Failure

Clean or replace filter. Check circulation pump operation making sure there is water flowing. Make sure gate valves are in the fully open position. Remove filter and place garden hose without prefilter up to one jet. Hold for 30 seconds until you feel pressure come out of the other jet.

E04

Winter Anti-Freezing

Freezing temperatures have been detected. Check the floating thermometer water temperature. Confirm circulation pump is operating and there is water flow in the unit. If water temps are 35F (2C) or less, adjust to heating mode and consider setting a higher set temperature. Do not allow water to freeze and unwarranted damage to occur from freezing. Contact Master Spas or your retailer for support if the unit is not able to heat and increase current water temperatures.

E05

High Pressure Protection

Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer for support.

E06

High Pressure Protection

Low Pressure Failure. Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer.

E09

Communication with Upper Computer Failed

Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer for support.

E10

Communication Fault of Frequency Conversional Module

Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer for support.

E12

Exhaust Too High Protection

Exhaust has started re-entering the system. Check ventilation around the unit. Make sure there is 6’ of open space on the output ventilation of the heat pump. If persists, contact Chilly GOAT support or your retailer for support.

E15

Inlet Water Temperature Error

The incoming water temperature is giving strange readings. This could be an internal heat pump sensor error. Shut down the power for 5 minutes and turn it back on. Confirm circulation pump operating and flowing water. If persists, contact Chilly GOAT support or your retailer for support.

E16

Outer Coil Pipe Temperature Error

The outer coil has exceeded its temperature limit. Shut down the power for 5 minutes and turn it back on. Confirm circulation pump operating and flowing water. Check ventilation around the unit. Make sure there is 6’ of open space on the output ventilation of the heat pump. If persists, contact Chilly GOAT support or your retailer for support.

E18

Exhaust Gas Temperature Error

The exhaust gas has exceeded its temperature limit. Shut down the power for 5 minutes and turn it back on. Confirm circulation pump operating and flowing water. Check ventilation around the unit. Make sure there is 6’ of open space on the output ventilation of the heat pump. If persists, contact Chilly GOAT support or your retailer for support.

E19

DC Fan Motor Failure. Error

The DC fan motor has stopped functioning. Check for physical damage to the fan motor. Check power going to fan motor. If persists, contact Chilly GOAT support or your retailer for support.

E20

Abnormal Protection of Frequency Conversion Module

This error message will alternately display E20 and a sub error message. Sub errors listed below. Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer for support. Be prepared to provide sub-codes seen.

E21

Ambient Temperature Error

The temperature in the cabinet is too high, or the water temperatures and ambient temperatures are too warm for cooling operation to occur. Check ventilation around the unit. Make sure there is 6’ of open space on the output ventilation of the heat pump. Shut down power for 1 hour and turn back on. Wait until cooler evening or morning to try to start up heat pump. Cool the water by either partially draining and refilling or adding ice to the water to jump start the cooling process. This is more susceptible to occur when ambient temperatures and water temperatures are 90F (32C) and higher. If persists, contact Chilly GOAT support or your retailer for support.

E23

Too Low Cooling Outlet Water Temp Protection. Error

Not enough water flowing through the heat pump. Check for clogs or blockages in the jet lines. If the issue persists, contact Chilly GOAT support or your retail for support.

E27

Water Outlet Temperature Failure

The water outlet sensor is receiving strange readings. Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer for support.

E29

Return Gas Temperature Error

The return gas has reached its temperature limit. Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support or your retailer for support.

E46

DC fan error

Check the fan blade for damage. Shut down the power for 5 minutes and turn it back on. If persists, contact Chilly GOAT support.