ERROR - PROPULSION

ERROR CODES - PROPULSION

ERROR CODES - PROPULSION

 Message

 Meaning

 Action Required

- - - - °F    or    - - - - °C

Water Temperature is Unknown

After the pump has been running for 1 minute, the temperature will be displayed.

Message Code: 1

Possible Freezing Condition

A potential freeze condition has been detected, or the Aux Freeze Switch has closed. All water devices are activated. In some cases, pumps may turn on and off and the heater may operate during Freeze Protection. This is an operational message, not an error indication.

M029

The Water is Too Hot

The system has detected a swim spa water temp of 110°F (43.3°C) or more, and swim spa functions are disabled. System will auto reset when the swim spa water temp is below 108°F (42.2°C). Check for extended pump operation (i.e. filter cycle durations or extended swim spa pump use beyond the 15-minute timeouts) and warm ambient temperatures.

M016

The Water Flow is Low

There may not be enough water flow through the heater to carry the heat away from the heating element. Heater startup will begin again after about 1 min. See “Flow Related Checks” below.

M017

The Water Flow Has Failed

Several Heater Flow Losses have occurred within 24 hours, indicating confirmed low flow or complete flow loss. There is not enough water flow being constantly maintained through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below. After the problem has been resolved, reset the message*.

M028

The Heater May Be Dry

Possible dry heater, not enough water in or flowing to the heater to start it. The swim spa is shut down for 15 minutes but will retry (up to 3 times). Reset this message* to reset the heater start-up. See “Flow Related Checks” below.

M027

The Heater is Dry

Consecutive Heater May Be Dry errors have occurred and there is a verified problem. There is a flow restriction, no flow or air lock in system preventing proper water flow for heater operation. The swim spa is shut down. After the problem has been resolved, you must reset the message* to reset and restart the heater. See “Flow Related Checks” below.

M030

The Heater is Too Hot

One of the water temp sensors has detected 118°F (47.8°C) in the heater and the swim spa is shut down. You must reset the message* when water is below 108°F (42.2°C). See “Flow Related Checks” below.

FLOW

Flow-Related Checks

Check filters for possible blockage. Try cleaning or replacing filters (especially if swim spa is equipped with 24 hour circulation pump). Check for low water level, suction flow restrictions (i.e. any leaves or debris pulled against suction fittings in bottom of swim spa shell), closed valves, too many closed jets and pump prime/ air locked pump (see initial swim spa setup for instruction on relieving pump air lock). On some systems, even when swim spa is shut down by an error condition, some equipment may occasionally turn on to continue monitoring the temperature or if freeze protection is needed.

M015

Sensors are Out of Sync

The temperature sensors MAY be out of sync by 3°F (1°C). Contact your Master Spas dealer or service organization if this message does not disappear within a few minutes.

M026

Sensors are Out of Sync – Call for Service

The temperature sensors ARE out of sync. The fault above has been established for at least 1 hour. Contact your Master Spas dealer or service organization.

Sensor A: M031

Sensor A Fault

A temperature sensor or sensor circuit has failed. Contact your Master Spas dealer or service organization.

Sensor B: M031

Sensor B Fault

A temperature sensor or sensor circuit has failed. Contact your Master Spas dealer or service organization.

COMM

Communications Error

The control panel is not receiving communication from the System. Contact your Master Spas dealer or service organization.

Test Software

Test Software Installed

The Control System is operating with test software. Contact your Master Spas dealer or service organization.

M022

Program Memory Failure

At power-up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program). Contact your Master Spas dealer or service organization.

M021

The Settings Have Been Reset (Persistent Memory Error)

Contact your Master Spas dealer or service organization if this message appears on more than one power-up.

M020

The Clock Has Failed

Contact your Master Spas dealer or service organization.

CNFG ERROR

Configuration Error (Swim Spa Will Not Start Up)

Contact your Master Spas dealer or service organization.

M036

GFCI Test Failed (System Could Not Test GFCI)

(North America Only) May indicate an unsafe installation. Contact your Master Spas dealer or service organization as well as your electrician. A GFCI replacement will require an electrician.

M034

A Pump May Be Stuck On

Water may be overheated. POWER DOWN THE Swim spa. DO NOT ENTER THE WATER. Contact your Master Spas dealer or service organization.

M035

Hot Fault

A Pump Appears to have been Stuck ON when swim spa was last powered POWER DOWN THE Swim spa. DO NOT ENTER THE WATER. Contact your Master Spas dealer or service organization.