COMMON MESSAGES

COMMON MESSAGES

COMMON MESSAGES - BALBOA

 Message

 Meaning

 Action Required

RUN – PMPS – PURG – AIR

Priming Mode

Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing. This typically requires observing the output of each pump separately and is generally not possible in normal operation. The Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp button. The heater is not allowed to run during Priming Mode.

-- -- -- °F / -- -- -- °C

Water Temperature is Unknown

After the pump has been running for 1-2 minutes, the temperature will be displayed.

42°F – TOO – COLD

Too Cold – Freeze Protection

A potential freeze condition has been detected, or the Aux Freeze Switch has closed, and all pumps and blower are activated, either one at a time, or all at once, depending on how your system was built. All pumps and blowers are ON for at least 4 minutes after the potential freeze condition has ended, or when the aux freezer switch opens. In some cases, pumps may turn on and off and the heater may operate during Freeze Protection. This is an operational message, not an error indication.

WATR – TOO – HOT

Water is Too Hot

One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp.

J29

J29 Warning

J29 is typically used as a Heater Disable input. As such, it should not typically be shorted at power-up. This message appears if J29 is shorted at power-up.

HTR- FLOW - LOSS

Heater Flow is Reduced (HFL)

There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start-up will begin again after about 1 min. See “Flow Related Checks” below.

HTR – FLOW – FAIL

Heater Flow is Reduced (LF)

There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below. After the problem has been resolved, you must press any button to reset and begin heater start up.

HTR – MAY – BE- DRY – WAIT

Heater May Be Dry (DR)

Possible dry heater, or not enough water in the heater to start it. The spa shuts down for 15 min. Press any button to reset the heater start-up. See “Flow Related Checks” below.

HTR – DRY

Heater is Dry

There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must press any button to reset and restart heater start up. See “Flow Related Checks” below.

HTR – TOO – HOT

Heater is too Hot (OHH)

One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must press any button to reset when water is below 108°f (42.2°C). See “Flow Related Checks” below.

PRES- BTTN – TO – RSET

A Reset Message May Appear with Other Messages

Some errors may require power to be removed and restored.

FLOW

Flow-Related Checks

Check filters for possible blockage. Try cleaning or replacing filters (especially if the spa is equipped with 24-hour circulation pump). Check for low water level, suction flow restrictions (i.e. any leaves or debris pulled against suction fittings in bottom of spa shell), closed valves, too many closed jets and pump prime/air locked pump (see Initial Spa Setup section for instructions on relieving pump air lock). On some systems, even when the spa is shut down by an error condition, some equipment may occasionally turn on to continue monitoring the temperature or if freezing protection is needed.

102°F – SNSR – BAL – ANCE

Sensor Balance is Poor

The temperature sensors MAY be out of sync by 2°F or 3°F. Contact your Master Spas dealer or service organization.

SNSR – SYNC – CALL – FOR - SRVC

Sensor Balance is Poor

The temperature sensors failed to balance and have remained out of sync for more than 1 hour. Contact your Master Spas dealer or service organization.

SNSR – A / B – CALL – FOR - SRVC

Sensor Failure – Sensor A or Sensor B

A temperature sensor or sensor circuit has failed. Contact your Master Spas dealer or service organization.

NO – COMM

No Communications

The control panel is not receiving communication from the System. Contact your Master Spas dealer or service organization.

102°T

°F or °C is Replaced by °T

The Control System is in Test Mode. Contact your Master Spas dealer or service organization.

MEM – FAIL

Memory Failure – Checksum Error

At power up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program). Contact your Master Spas dealer or service organization.

MEM - RSET

Memory Warning – Persistent Memory Reset

Appears after any system setup change. Contact your Master Spas dealer or service organization if this message appears on more than one power up, or if it appears after the system has been running normally for a period of time.

CLOK – FAIL

Memory Failure – Clock Error

Contact your Master Spas dealer or service organization.

GFCI - FAIL

GFCI Failure – System Could Not Test/Trip the GFCI

NORTH AMERICA ONLY. May indicate an unsafe installation. Contact your dealer, service organization, or electrician.

STUK – PUMP

A Pump Appears to be Stuck On

Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your Master Spas dealer or service organization.

HOT – FALT – CALL – FOR - SRVC

A Pump Appears to have been Stuck on when Spa was Last Powered

POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your Master as dealer or service organization.

WATR – LEVL 

Water Level too Low

Some systems have a water level detection, and this message appears if it detects that the water level is too low.

CNFG – FAIL – CALL – FOR – SRVC

Configuration Error – Swim Spa Will Not Start Up

Contact your Master Spas dealer or service organization.