We have the answers to your questions.

All Hot Tub & Swim Spa Covers come with a 5-Year Limited Warranty.

Important: Inspect for Damage

• • Upon receiving your cover, thoroughly inspect it for any visible damage before signing for the delivery.
  • If you notice any damage to the packaging or product, do not accept the delivery. Refuse the shipment and contact us immediately.
  • Once the cover is accepted and signed for, we cannot process claims for damage, and the product will be considered non-returnable.

If you refuse a shipment for any reason other than damage, you will be responsible for returning the package to us.

We are committed to providing high-quality covers and want to ensure your satisfaction. If you have any concerns about your order, please contact our customer service team for assistance.

Note: MSPO does not ship Hot Tub & Swim Spa covers internationally. Hot Tub & Swim Spa covers ONLY ships within the Continental U.S.

Please note that all Hot Tub and Swim Spa covers are non-returnable due to the custom nature of these products. We strongly advise customers to carefully inspect their cover upon delivery & to confirm your selected options before checking out. If you are unsure of the size cover you need, please contact us at 888-946-8882, support@masterspapartsonline.com, or chat.