Question 1

How do you replace the mineral cartridge? View answer

Asked 4 ´months ago | FROG @Ease SmartChlor Cartridge for Swim Spas, Use up to 75% Less Chlorine*

Question 2

Is this compatible with X310334? View answer

Asked 5 ´months ago | Topside Control Panels > X310342 - Topside Control Panel, ST Mini Trapezoid 15' C

Question 3

Is p/n X279635 the correct diverter for the LSX 850? View answer

Asked 4 ´months ago | Master Spa - X279635 - 1 inch Orbit Recoil LED SBK Diverter

Question 4

Recommended steps to access therapool D? View answer

Asked 4 ´months ago | Accessories

Question 5

Would this work for serial # 2110791? View answer

Asked 4 ´months ago | X310191 - Topside Control Panel, TP600

Question 6

How many times can you use View answer

Asked 4 ´months ago | Master Spa - X268400 - PPS2100 - In Line - Pre - Filter - Disposable with Hose Adapter

Question 7

jet housing View answer

Asked 4 ´months ago | Jet Parts & O-Rings > Master Spa - X284808 - Jet Body, 400 Series

Question 8

What is in your jet cleaner, spa cleaner solution? View answer

Asked 4 ´months ago | HT - Jet Line Cleaner 1 pt.

Question 9

Will this work for twilight 7.25? Any advice on how to remove the current one to clean behind it? View answer

Asked 4 ´months ago | X540300 - Pillow, Master Short Waterfall Black

Question 10

Will this work for a Clarity Precision 7 Spa? View answer

Asked 4 ´months ago | Filter Parts & Assemblies > X261156- TELEWEIR 35SQ BASKET SKIMMER

Question 11

My spa measures smaller. Is there another option? View answer

Asked 4 ´months ago | 6.5' x 6.5' - Triangle Hot Tub Cover for Master Spas - 78" x 78" - TS-240 -TS-120

Question 12

Will the X310341 - Topside Control Panel, ST Mini Watch 15' Cord work with model: TS 8.2, ser # 1908614, yr 2019? View answer

Asked 4 ´months ago | X310341 - Topside Control Panel, ST Mini Watch 15' Cord

Question 13

which cover for a Master Spa San Miguel? View answer

Asked 4 ´months ago | 6' 7" x 5' 9" Hot Tub Cover for Getaway Hot Tubs (79" x 69")

Question 14

Demande de référence equivalente View answer

Asked 4 ´months ago | No Longer Available -Healthy Living & Twilight Series-Teleweir Eco Pur Mineral Filter-X268513-PMA-EP4-SK

Question 15

how do you remove these to replace broken ones? View answer

Asked 4 ´months ago | X540766 - Pillow Receptacle, Standoff (For Adjustable Pillows)

Question 16

Ocho Rios CS View answer

Asked 4 ´months ago | Hot Tub Cover for Getaway Hot Tubs (86" x 72")

Question 17

What is the difference in the 2 fold options for Twilight TS-240? I don't see the 2 diagrams. View answer

Asked 4 ´months ago | 6.5' x 6.5' - Triangle Hot Tub Cover for Master Spas - 78" x 78" - TS-240 -TS-120

Question 18

Is this the best option for replacement? View answer

Asked 3 ´months ago | X310341 - Topside Control Panel, ST Mini Watch 15' Cord

Question 19

Leaking at both ends at split nuts. View answer

Asked 3 ´months ago | SplitNutSet - (2) X802900 - Spa Heater Split Nut and (2) X801765 - Heater Gasket O-Ring

Question 20

Are these replacements better than original or will they deteriorate like the original View answer

Asked 3 ´months ago | X540762 - Pillow, Oval Warped Charcoal

Question 21

Can I substitute? View answer

Asked 3 ´months ago | No Longer Available Parts. See replacement Parts. > NLA X801090 - Balboa Equipment MS1000 PC Circuit Board NLA

Question 22

Is this compatible with salt systems? View answer

Asked 3 ´months ago | X268600 - Carbon Pre-Filter for Spas

Question 23

Master Spa - X268511 - PMA-EP2 - Filter Element - Eco Pur Mineral Filter Insert for Twilight Series Spas View answer

Asked 2 ´months ago | Eco Pur Filters

Question 24

Easier Cover View answer

Asked 2 ´months ago | 13' x 7.5' Master Spa - Swim Spa Cover (90" x 156")

Question 25

Does this work with the LSX 900? View answer

Asked 2 ´months ago | Cover Lifters > Master Integrated 360 Hot Tub Lift (For 9' Wide Hot Tubs)

Question 26

Is this hard plastic, so it won't flake off like the original one that came with my Twilight 7.25? View answer

Asked 2 ´months ago | Filter Lids > Master Spa - X320640 - Filter Lid - Twilight Series

Question 27

My spa has filter marked x268567 but picture looks different than mine. Mine has female threads on the bottom. View answer

Asked 2 ´months ago | 2025 Twilight & Legend (X268567) Outer Filter

Question 28

We are looking at a lifter for our Swim Spa. We realize we would need two of them. The SKU number we’re looking at View answer

Asked 1 ´month ago | Cover Lifters > Master Integrated 360 Swim Spa Lift (47"-53" Swim Spa Height)

Question 29

Will this cover fit a 2015 H2X therapool deep View answer

Asked 1 ´month ago | Filter Lids > Master Spa - X320641 - Filter Lid - Twilight Series

Question 30

What causes a topside display panel to freeze, become unresponsive, or show scrambled text?

Asked 8 ´days ago | Twilight Series Controls

Question 31

Is the X310341 a Replacement for Master Spa MP800 Topside Control X310203 View answer

Asked 1 ´month ago | X310341 - Topside Control Panel, ST Mini Watch 15' Cord

Question 32

Will this work for Model #2214524? View answer

Asked 1 ´month ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 33

Is this outer filter compatible with Therapool models and can it help improve water clarity?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 34

Which way do I install the EcoPur inner core? View answer

Asked 11 ´days ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 35

How do I know when it's time to replace the EcoPur filter instead of just rinsing it? View answer

Asked 11 ´days ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 36

How do I measure my current hot tub to ensure this 78"x78" cover is correct? View answer

Asked 11 ´days ago | 6.5' x 6.5' - Hot Tub Cover for Master Spas - 78" x 78"

Question 37

My current cover is very heavy and waterlogged. Will this happen to the new one? View answer

Asked 11 ´days ago | 6.5' x 6.5' - Hot Tub Cover for Master Spas - 78" x 78"

Question 38

How often should I replace my LH series filters? View answer

Asked 11 ´days ago | LH Spa Filters

Question 39

Are these genuine OEM Master Spa filters? View answer

Asked 11 ´days ago | LH Spa Filters

Question 40

Will this fit the balance 8? View answer

Asked 9 ´months ago | Pillows & Headrests > X540765 - Pillow, Genesys Adjustable Graphite

Question 41

Is this filter set compatible with Clarity models produced in 2025 and later? View answer

Asked 9 ´months ago | 2025 Clarity & Therapool X268568 & X268532 Filter Set

Question 42

Are individual filters from the 2025 Clarity & Therapool set available? View answer

Asked 9 ´months ago | 2025 Clarity & Therapool X268568 & X268532 Filter Set

Question 43

How long can the telescopic aluminum pole extend? View answer

Asked 9 ´months ago | Accessories > Rola-Chem Paradise Spa Vacuum

Question 44

What does the EcoPur Charge filter do? View answer

Asked 9 ´months ago | 2025 Clarity & Therapool X268568 & X268532 Filter Set

Question 45

How often do you replace Master Spa Hot Tub Filters? View answer

Asked 9 ´months ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 46

What water depths is this spa vacuum suitable for? View answer

Asked 9 ´months ago | Accessories > Rola-Chem Paradise Spa Vacuum

Question 47

Does this spa vacuum require pumping or batteries to operate? View answer

Asked 9 ´months ago | Accessories > Rola-Chem Paradise Spa Vacuum

Question 48

Do I need to connect this spa vacuum to a water source or hose? View answer

Asked 9 ´months ago | Accessories > Rola-Chem Paradise Spa Vacuum

Question 49

What is the cord length for this topside control panel? View answer

Asked 9 ´months ago | X310344 - Topside Control Panel, FLX.GO 25' Cord

Question 50

Our metal waterfall cover is rusted and needs replacing. We have a Master Spa Twilight 7.25 . View answer

Asked 9 ´months ago | Weir Assemblies > X804672 - Twilight Series 9 inch Waterfall Lid Passivated Stainless Steel

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