Question 1

How do I verify if my new control dashboard uses a standard 8-pin phone plug or an updated ribbon connector?

Asked 8 ´days ago | Twilight Series Controls

Question 2

Can I use a generic Balboa control board to replace a dedicated Twilight Series topside panel?

Asked 8 ´days ago | Twilight Series Controls

Question 3

What causes a topside display panel to freeze, become unresponsive, or show scrambled text?

Asked 8 ´days ago | Twilight Series Controls

Question 4

Why are my hot tub jets popping out on their own?

Asked 8 ´days ago | Jets

Question 5

Can I replace a snap-in spa jet with a newer threaded EFX jet?

Asked 8 ´days ago | Jets

Question 6

What are the benefits of using genuine Master Spas Twilight Series filters?

Asked 8 ´days ago

Question 7

How often should I replace my Twilight Series hot tub filters?

Asked 8 ´days ago | Master Spas Twilight Series Hot Tub Filters

Question 8

Can I run my Twilight hot tub without the inner EcoPur Charge filter?

Asked 8 ´days ago | Master Spas Twilight Series Hot Tub Filters

Question 9

How can I tell if my Twilight Series spa uses a TeleWeir style filter configuration?

Asked 8 ´days ago | Master Spas Twilight Series Hot Tub Filters

Question 10

Are classic black headrest cushions interchangeable with updated charcoal grey models? View answer

Asked 10 ´days ago | Pillows & Headrests

Question 11

My replacement pillow has two plastic pegs on the back, but my hot tub shell only has empty holes. What am I missi View answer

Asked 10 ´days ago | Pillows & Headrests

Question 12

Why do my hot tub pillows feel slimy, look bleached, or start peeling at the water line? View answer

Asked 10 ´days ago | Pillows & Headrests

Question 13

Do you offer custom sizes for spa covers? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 14

What’s the difference between a hot tub cover and a spa cover? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 15

Do you offer custom spa covers? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 16

How often should I replace my hot tub cover? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 17

Can a heavy, waterlogged cover damage my hot tub's components or cover lifter? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 18

What is the main difference between standard bi-fold panels and a rolling walk-on cover system? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 19

How do I accurately measure the radius corners of my hot tub before ordering a cover? View answer

Asked 10 ´days ago | Hot Tub Covers

Question 20

Are these genuine OEM Master Spa filters? View answer

Asked 11 ´days ago | LH Spa Filters

Question 21

Do I need to use an EcoPur core with my LH outer filter? View answer

Asked 11 ´days ago | LH Spa Filters

Question 22

How do I measure my current hot tub filter to ensure it's an LH model? View answer

Asked 11 ´days ago | LH Spa Filters

Question 23

Are these LH filters compatible with all Master Spas? View answer

Asked 11 ´days ago | LH Spa Filters

Question 24

How often should I replace my LH series filters? View answer

Asked 11 ´days ago | LH Spa Filters

Question 25

My current cover is very heavy and waterlogged. Will this happen to the new one? View answer

Asked 11 ´days ago | 6.5' x 6.5' - Hot Tub Cover for Master Spas - 78" x 78"

Question 26

Can this cover handle heavy winter snow? View answer

Asked 11 ´days ago | 6.5' x 6.5' - Hot Tub Cover for Master Spas - 78" x 78"

Question 27

How do I measure my current hot tub to ensure this 78"x78" cover is correct? View answer

Asked 11 ´days ago | 6.5' x 6.5' - Hot Tub Cover for Master Spas - 78" x 78"

Question 28

Does this cover come with locking tie-down straps? View answer

Asked 11 ´days ago | 6.5' x 6.5' - Hot Tub Cover for Master Spas - 78" x 78"

Question 29

How do I know when it's time to replace the EcoPur filter instead of just rinsing it? View answer

Asked 11 ´days ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 30

Which way do I install the EcoPur inner core? View answer

Asked 11 ´days ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 31

Does this product include both the inner and outer filters? View answer

Asked 11 ´days ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 32

How do I properly clean these filters to extend their lifespan? View answer

Asked 11 ´days ago | Clarity, Healthy Living, Therapool (PMA-R3 & PMA-EPR) Filter Set

Question 33

Is this cover the same exact size that originally came with my ts7.2 View answer

Asked 15 ´days ago | 7' x 7' - Hot Tub Cover for Master Spas - 84" x 84"

Question 34

Can this lifter be installed on a sunken or in-ground hot tub?

Asked 17 ´days ago | Cover Lifters > Master Lift M Manual Cover Lifter

Question 35

What tools are required to install the Master Lift M?

Asked 17 ´days ago | Cover Lifters > Master Lift M Manual Cover Lifter

Question 36

Is the installation hardware included with the lifter?

Asked 17 ´days ago | Cover Lifters > Master Lift M Manual Cover Lifter

Question 37

How much clearance is needed behind the hot tub to use the Master Lift M?

Asked 17 ´days ago | Cover Lifters > Master Lift M Manual Cover Lifter

Question 38

Why is proper filtration important for Master Spa 2025 hot tub models?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 39

Is this outer filter compatible with Therapool models and can it help improve water clarity?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 40

Is this filter compatible with Clarity and Healthy Living hot tubs?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 41

Which Master Spa hot tub models use the X268568 filter replacement?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 42

Is this filter compatible with older Master Spa hot tubs?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 43

How often should I clean this filter for best performance?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 44

What is the best way to clean this spun-bound polyester filter?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 45

What does the included adapter do?

Asked 17 ´days ago

Question 46

Can I use this outer filter without the inner EcoPur core?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 47

Can I use this outer filter without the inner EcoPur core? View answer

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 48

Do I need to soak this filter before installing it for the first time?

Asked 17 ´days ago | 2025 Clarity, Healthy Living, Therapool (X268568) Outer Filter

Question 49

Will this work on my old but dependable LA Spa it has a 5 button control with ribbon wire to connect it View answer

Asked 18 ´days ago | Topside Control Panels > X310338 - Topside Control Panel, IN.K300

Question 50

Is the X310341 correct for a 2019 TS87.3? There is a specific 2019 TS overlay X509138) so it is a concern View answer

Asked 19 ´days ago | Twilight Series Controls

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